Support

We are pleased to offer with every hosting package, whether hosted or dedicated, full support via telephone, email and IM. If you are in no hurry, we\'ll even provide written support via post-mail.

Telephone
Hour telephone support hours of operation are not full 24/7 like the big guy web-hosting, but we will do our best to provide as much up-time in support as possible, meaning you can call anytime between 9am and 12pm (Pacific Standard Time). The number is provided for all current users when they sign up.

Web
For any information about our hosting from a reprasentative, our clients have access to email addresses for support.
If you are not currently a client you can also fill out the handy contact us form, here with any questions you might have.

Forums
For Forum support please go to http://support.tensioncore.com/ for the new support website currently being developed.

IM
For those of our users that use instant-messaging, we can talk to you over IM, on most Instant messaging programs.

Mail
For information via mail, please type your request and mail in a self-addressed envelope to:

Tensioncore Web Hosting
#802-610 Hamilton Street
New Westminster, BC
Canada
V3M 2M5

We will repsond to your request however you like, as indicated in your mail, if nothing is indicated, we will send the support back to your address.